Privacy Policy
Last updated: November 2025
1. Information We Collect
We collect information you provide directly to us, such as: • Identification information (name, email address, phone number) • Driving license information • Payment information • Booking history We also automatically collect information when you use our services, including IP addresses and usage data.
2. How We Use Your Information
We use your information to: • Process and manage your bookings • Communicate with you about your reservations • Improve our services • Send marketing information (with your consent) • Fulfill legal obligations
3. Information Sharing
We do not sell your personal information. We share information only with: • Service providers who help us operate our business • Payment partners to process transactions • Law enforcement when required by law • Insurance companies for claims processing
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to: • Access your personal information • Correct inaccurate data • Delete your data (with some limitations) • Opt out of direct marketing • Transfer your data To exercise these rights, contact us at privacy@rentcaralbania.com
6. Cookies
We use cookies to improve your experience on our site. These include: • Essential cookies for site functionality • Analytics cookies to understand usage • Preference cookies to remember your choices You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our site and updating the "Last updated" date.
9. Contact Us
For questions about this Privacy Policy, contact us: Email: privacy@rentcaralbania.com Phone: +355 69 123 4567 Address: Myslym Shyri Street, Tirana, Albania